A revolutionary service model

As a proprietary brand, we are the only maker and seller of Loom & Leaf mattresses. Our record speaks for itself. Our Loom & Leaf luxury memory foam beds are made and delivered with the same care and pride as our Saatva mattresses — the best reviewed mattress company on the internet. For us, it’s about treating you as a best friend.

We are 1 company, 100% accountable to you.

You will never have the hassle of trying to figure out who manages your warranty, or provides service. When you buy from a mattress store, you rarely get a straight answer about service or warranty issues — the mattress store blames the brand, and the mattress brand blames the store, leaving you caught in the middle.

The typical customer service run-around:

Our Direct to Consumer Model

This is
total nonsense.

  • Heart

    We take customer service to a new level.

  • A call or click away

    Our friendly American representatives are always a call or click away. We love to hear from you and answer your questions.
    LEARN MORE
  • Made in the USA

    We are proud to hand-craft our mattresses right here, in our 19 partnering Canadian and USA factories. We help keep America working.
    LEARN MORE
  • Our 120 day home trial

    Enjoy our 120 day in-home experience, rather than a hurried 5-minute mattress store test drive.
    LEARN MORE
  • We are standing by

    Chat with us

    7 days a week

    Call us

    1-877-762-2882
    24/7

    Send an email

    info@loomandleaf.com

    Want to submit a question?

    Your Name:

    Email or phone:

    Your message or question:
    Submit
    Woman on Kindle

    Want to know what people are saying about us?

    Star Rating
    4.8 avg. rating of 239 reviews
    READ OUR REVIEWS
    We sell exclusively online, and do not have stores or showrooms. Our administrative mailing address is Loom & Leaf by Saatva, 8 Wright Street, Suite 108, Westport, CT 06880

    Thank you for you interest in Loom & Leaf.

    We strive to be a paperless company, however if you need a hard copy please fill in your information below so that we can send you a brochure.
    Note that our brochure is simply a condensed version of our website made available for your convenience.
    Brochure Image Please click here to see the digital version of our brochure.
    * required
    First Name:* State:*
    Last Name:* Zip:*
    Address:* Email:*
    Address Line 2:
    City:*
    Submit
    "For those who still pledge allegiance to the buoyant inner-spring mattress, two companies posses a variety of lavishly appointed options. Saatva’s three models all have inner-spring bases, memory-foam cushioning, and a plush pillow top. In keeping with its green initiative, it uses fire-safe thistle, organic cotton casings, recycled steel, and eco-friendly foam. A concierge service helps take your online experience off the screen, calling to offer a personal thank you in what cofounder Ricky Joshi refers to as “white glove” service. And because Joshi maintains that “certain technologies you can’t fold into a box,” Saatva mattresses are delivered and set up in your home by a dedicated team. Saatva’s sister company, Loom & Leaf, applies the same philosophy to memory-foam mattresses, which are also delivered unfolded to preserve their high-grade cooling gel layer."

    Read full article

    Intrested in a Luxury Innerspring
    Mattress for Under $1,000?

    Try our Saatva Mattress for 120 Days.

    shop saatva