We’ve transformed the 5-minute mattress test drive into a relaxing 120 day in home experience.
An honest approach, a customer-centric experience.
Did you know that nearly 20% of customers report that the bed they purchased and took home from a mattress store feels different than the one they tried at the store? Our 120 day home trial eliminates this nonsense. Our approach of having transparent policies coupled with extreme courtesy cuts through the traditional friction that is so common between mattress companies and consumers. We have very few returns, but if you find yourself in that position, know we will do everything in our power to make it smooth.
We NEVER restock returned mattresses.
Easy returns: You are only responsible for the
$99 transportation cost.
We offer the friendliest home trial in the business: if you're not happy, you have the option to return our bed and only be responsible for the $99 transportation cost (does not apply to the Lineal™ Adjustable Base which is non-returnable). If you ordered the wrong item, we will offer a courtesy exchange for just the $99 transportation cost.
We're confident your expectations will be exceeded from the day of delivery and beyond as our product continues to perform for you. By educating our customers on the benefits of our ultra premium bed with objective measures of comparison, we have had great success without ever having to use high pressure or confusing tactics.
For over 30 years people have been buying mattresses through infomercials and/or by phone. Now, the Internet makes this process so much easier and more informative with websites like ours. You can simply make a decision at your own pace with absolutely no pressure from a salesperson, no phony sales, and no gimmicks.
Friendliness is a call or click away
If our mattress or any aspect of L&L disappoints you, please click or call us immediately for the remedy. Let's be friendly and just click or call for happiness!
The proof is in our reviews
At Loom & Leaf, you will always be treated as a best friend.
4.9 avg. rating of 501 reviews
A call or click away
Our friendly American representatives are always a call or click away. We love to hear from you and answer your questions.
Made in the USA
We are proud to hand-craft our mattresses right here, in our 19 partnering Canadian and USA factories. We help keep America working.
In-home setup & delivery
Enjoy our 120 day in-home experience, rather than a harried 3-minute mattress store test drive.