What our customers are saying right now.
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9.5 / 10
4.8 / 5
9.5 / 10
9.5 / 10
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Our Mattress Reviews
Overall rating | 4.8 
Worth the wait.... No more back pain!
I have scholiosis and I researched for months trying to find the best value and best bed for my back. My back has hurt constantly for years especially in the winter. I used to have to use multiple pillows and wedges to get into a position that was somewhat comfortable. When the bed first arrived I was very disappointed. I hated it, it was like sleeping on a brick, there were pressure points everywhere, I pulled up the website to see how to return this awful thing ,but then I read that since they are made to order that they will initially be alot firmer until they are "broken in". I decided to give it two months and I am so glad I did. I've now had my mattress for 6 months and for the first time in my life I am completely pain free. I can't wait to get into bed at night, it's like sleeping on a custom cloud.
Initial Loom and Leaf Relaxed Firm Mattress Review
I have had this mattress just over a month, and my initial thoughts are that this bed is amazing. It has a cool to the touch layer on the top of the mattress which helps with dissipating heat. Although, it wasn't as good as my traditional innerspring mattress in dissipating heat, it sleeps mostly temperature neutral. This bed is super comfortable and it conforms to my body. My back use to be extremely bad and after just sleeping on this bed for less than a week I could feel the difference. Now, it's been over a month and my back feels great. The bed is initially a little firm but then as you rest on it, it gradually conforms. The bed has great edge support and I'm able to move easily between positions as it responses fairly quickly. I can't speak on longevity as it's only been just over a month, but it seems like it'll last a very long time and I'm happy I purchased this bed. Before purchasing this bed I tested many beds at brick and mortar stores and this bed feels better than all of the beds I tried, and is generally priced less than or comparable to them.
Delivery team 024
I have to Score this team five star they call me 1hr before six minutes before they were spot on highly recommend them
Buying our second set
We purchased a loom and leaf for our spare bedroom. We have been sleeping on it since we began doing a complete gut on the upstairs. While we have been sleeping on it longer than I would like, I am amazed at how great I am sleeping. My husband gets up several times a night and it never bothers me now. We are ordering a second loom and leaf for our new bedroom and moving our old mattress to the other spare bedroom.
LOVE THE MATTRESS BUT THERE'S NO EDGE SUPPORT
I researched for months and decided on this mattress. I am still in my 120 day trial and am not quite sure what to do. I love love love the mattress and how I don't wake up with pain anymore. I am a hot sleeper and it doesn't heat up like my old Tempur-Pedic. I wouldn't exactly say it is cool but it definitely isn't hot. So that's another plus. And when either of us get in or get out, the mattress doesn't move a bit. I was also thrilled there was NO off gassing like the Tempur-Pedic. But the lack of edge support has me worried. Sometimes I feel like I am going to roll right off the bed. And you can't sit on the edge for anything. I also bought the Saatva frame which is quite beautiful but just a bit low, even for me (5') and esp for my fiancé (6'2"). I did call customer service and they confirmed there is no edge support. I am so pleased with the feel, I probably will keep it. Also love the King size!
Loom & Leaf Saatva is the best company out there!
I recently purchased a mattress from the Loom and Leaf division of the Saatva company. I arrived at this decision after extensive, and exhaustive, research about the best options in Eco-mattresses. The Saatva company was the clear winner and I was excited to experience my new mattress first-hand! I first ordered the most popular mattress which was a medium firm memory firm. The ordering and delivery process was seamless, and with the white glove service I quickly and easily had my new mattress set up in my room. I tried the medium firm for a couple of months but found that, with my back issues, the bed was a little too much on the firm side for me and I also slept a bit hot. But, no worries, I called customer service and easily got my order adjusted to pick up the firm mattress and try the plush softer version. Although the mattress was great, after about six weeks I realized the soft version was not quite a match for me. So, once again, I called customer service and spoke with Kat, a sleep specialist. Now, although the mattress may not have worked for me with my unique needs, this is where my praise and admiration for this company's ethics and philosophy only magnifies. Without a beat, Kat kindly and efficiently arranged for my mattress to be returned. A refund was issued immediately, and the whole process was warm, kind and seamless from start to finish. Frankly, I am stunned by the quality of the customer service with this company. The service I received was unparalleled in any industry I have worked with. Although the mattress didn't work out for me, I would have no hesitation in recommending Loom & Leaf to anyone desiring a Eco mattress from an ethical company with outstanding customer service and values. Well done and thank you Loom & Leaf for your help!
Excellent customer service
We purchased a King relaxed firm about 2 years ago. I called in today, as we are finding it too soft for us. The customer service representatives were excellent in asking us questions to clarify the issue, and ultimately offered us a solution that is extremely fair. Many companies today refuse to service customers after their 'trial' periods, or if a year has passed. I haven't experienced such exceptional customer service in a very long time. I will likely post another review once we receive our new Firm mattress :) Thank you Loom & Leaf!
A little too good!
We’ve had our Cal King Loom & Leaf mattress for nearly two years & still look forward to climbing into bed at night...so much so that we dread extended stays elsewhere knowing the mattress at whichever hotel or AB&B won’t compare. Both my wife and I have had injuries from athletics & night after night this mattress produces a luxurious & pain free sleep When the time comes, we’ll certainly purchase again.
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