Overall rating | 4.8
I am a male, 72 years old, and sleep on my back as well as both of my sides. This is the first foam mattress I have ever owned. Also, I was concerned that it would be too hot to sleep on (I live in Georgia) in the summer time. The 120 day return policy gave me peace of mind to take the plunge. After 5 months, I can tell you that this is the most comfortable mattress I have every owned. You feel like you are sleeping on a cloud. It provides a very soft feel, as well as good support. I used to get up every morning with both back and neck pain, and thought it was my age and arthritis. After a trip to Europe in the spring and sleeping on what appeared to be foam mattresses in hotels there, I started researching foam beds when I got home because I felt so good in the mornings on my trip. I settled on the Loom and Leaf mattress, and am extremely pleased with my purchase. No more back or neck pain! It is not hot at all to sleep on, especially in the summer time. And I like the fact that you never have to flip this mattress, only turn it 180 degrees once a year. I highly recommend this mattress.
Today, I wrote a review of dissatisfaction primarily based on current pricing. First of all, as a repeat customer I love the Loom and Leaf mattress - it’s the best bed I’ve ever owned. Today when ordering another L&L mattress and box spring to replace a “premium” bed from another manufacturer I was surprised by the current price. I still placed the order because I love the product but wrote an unflattering review on the pricing. To my surprise I was immediately contacted by a company executive interested in addressing my concerns. They wanted to hear and understand my feedback and then addressed my concerns one by one. They effectively helped me understand the legitimate justifications for raising the price since my last purchase. I found this experience to be refreshing, they genuinely were interested in my feedback and my satisfaction as a customer. I will continue to purchase their products and if given the chance will enthusiastically endorse their products and customer experience
Right cost point and absolutely the best customer service ever from the moment I began questioning things about the mattress to true white glove delivery service. Love my mattress and absolutely thrilled that in this time of incompetence they were absolutely perfect from start to finish.
We were excited to get a quality mattress delivered at a good price and after reading reviews that waking up early or going to bed later we would not disturb each other. However, even with the relaxed firm, we often wake up stiff or wake up in the middle of the night with my arm numb. I haven’t had that happen on previous mattresses. Great delivery, mattress has held up great for the past 9 months, but it seems the relaxed firm may be too firm for us to comfortably sleep.
I've had my Loom and Leaf mattress for over 3 years and it's as great as the first night I slept on it. I recommend this mattress to people constantly. The bed is great, and the customer service is better. You will not regret buying this mattress.
From the day it was delivered, this mattress has given me the best sleep I've ever had. I have a tendency to sleep hot, but not any more. This mattress is so comfortable and yet supportive, and I no longer get up sweaty. And delivery was a dream, too. I'm really glad I took the risk of buying a mattress without ever trying it out first.
We were in need of a new mattress because our tempurpedic was severely sagging. My daughter suggested looking into some of the online mattress stores after a quote of many thousands of dollars from one of the big name stores. After much research and agonizing, I purchased firm mattresses (split king) from Loom and Leaf. And after two weeks of use I can tell you that I’ve only had one instance of night sweats. This is a big deal for me because starting a few years ago, our much loved memory foam mattress was now a bed of molten lava for me most nights. (Something I’m sure a lot of other women of a certain age range would agree with.) I’m now sleeping SO much more soundly, feeling fully supported, comfortable, and enjoying that brilliant heat dispersing layer. Plus I’m no longer waking up with pain in my shoulders, hips, and back. A great night’s sleep at a great value. I’m recommending Loom and Leaf to anyone who will listen.
We purchased this bed for our teenager about 2 years ago. When we first got it I wrote a review and then again about 3 months later. Now it has been over 2 years. Her bed is still great! No breakdown of the sides - she does not have sideboards, footboard or headboards. We purchased the steel frame, the relaxed firm mattress and box springs. Delivery and setup was fantastic, quick and efficient. She loves it, although we keep threatening to take over her bed when she goes to college. No odors when we first got, beautiful and comfortable. My husband and I have a Tempur-Pedic bed and for the price this one beats it hands down. We highly recommend this bed!!