Overall rating | 4.8
When I started apartment hunting, I knew I wanted to buy myself a quality mattress so I found Saatva! I was initially disappointed by the fact that my mattress arrived late after confirming with multiple customer service representatives that my mattress can be delivered on a specific date. Instead of leaving me dissatisfied with this experience, Saatva's customer satisfaction director called me immediately to address this issue and explained to me the situation. He went above and beyond to make me feel better and even attempted to have my mattress delivered on the requested date. Although, in the end, the request could not be fulfilled, the team really tried their best to accommodate and have my mattress delivered ASAP. I am excited to lay on my new mattress tomorrow! Saatva really cares about their customers and have earned my trust through this experience!
We bought five mattresses from this company. A year and a half later because of unforeseen health issues we have to move out of Arizona. We found out that the mattresses cannot be moved unless laying flat. Our moving company has said it would be impossible to get five king mattresses laying flat in our moving truck. The answer I received when calling company was “ why should they tell you that”. I am so disappointed in this company I’m stuck with 5 king mattresses that I will have to donate because we can’t move them.
On August 9, 2018, we receive delivery of a Loom & Leaf Queen Loom & Leaf Relaxed Firm along with a Saatva Queen 8.75" Foundation, and Saatva ALL SIZES Frame. We do not have one regret other than we didn't buy the King size mattress. This mattress is as perfect now as the day it was delivered with no sagging, bending, sinking, or any other "ings" we can think of. Delivery was right on time and yes, they do wear white gloves! They took away our old bed, gave me a few minutes to make sure the carpet was clean, then erected the new bed. We could not be more pleased.
We’ve had our king-size mattress for about 5 years now and it’s as phenomenal now as it was the day we received it. Every night I get into bed, I sigh in comfort. I sleep on my back while my wife sleeps face-down. Neither of us have any complaints. It’s amazing to me how much better this mattress is than anything we’ve compared it against in the stores. On top of that, it was literally thousands cheaper. You won’t regret purchasing this mattress.
Its firm enough, my husband and I don't disturb one another (I change position frequently), and its durable. Oh yeah, also the best night's sleep I've ever had ;-), For reference, I had gotten to the point with our old mattress where I had to sleep on the floor for half the night. This thing was an answer to prayer. We've had our loom and leaf for 4 years and its still my favorite purchase we've ever made. Paired it with a wool mattress pad to wick away sweat.
I bought the firm mattress, I like a firmer mattrss thaan most. the relaxed firm was slightly mushy for me after a few weeks, so I returned it for the firm mattress. at first and I mean for about 3 -4 weeks, I did not feel comfortable when sleeping on the matttress, but after the 4th week, its like something magical happened, I am very picky about my mattress, But tis the the most comfortable sleep you will ever have. I also bought the Leneal ajustable base. that is awesome as well. You have a massage feature and you are able to ajust the bed up or down and find your perfect position. The under bed light is nice too. So in conclusion, give this mattress a good thy, It might take a few weeks. but you will love love it after.
I love my new mattress. As a stomach sleeper it is hard to find reviews of mattress that address stomach sleepers. After finding the Loom and Leaf and reading reviews I decided to purchase. I chose to go to my local Macy's to try the mattress and purchased the mattress through them. As I am a heavier person I chose the firm option with the foundation. On my old mattress I was waking up several times a night with pain in my shoulders and numbness in my arms. With the Loom and Leaf the pain and numbness is gone. I am sleeping for the entire night and waking up without any soreness or stiffness. I was also surprised by how light the mattress is. As a stomach sleeper I would highly recommend this mattress.
My wife and I are in love with our Loom & Leaf mattress. We gave it a try at Macy's, along with a few other types. This guy was the clear winner- we can both do acrobatics on our individual sides of the bed and not disturb the other. We sleep cool and comfy compared to our old spring mattress. Delivery was great, too!