Overall rating | 4.8
We got our first king size memory foam mattress in the middle and January. The customer service was great and we love our mattress. It can be warmer than a regular mattress but we are adjusting our bedding. My wife loves her mattress and so do I What sold the mattress was the complete set up on the mattress.
I could write a 10 page review, but let me just say that this is the best mattress, hands down, I have ever slept on. For the first time since I don't remember, I wake up with NO back pain, shoulder pain etc... Loom & Leaf has definitely earned every 5 star review they have received. Also, in rebuttal to some delivery time frame concerns, we received our mattress 9 days exactly from the day I ordered it. Also, I ordered over the phone, and the customer service person was extremely polite, knowledgeable, and most helpful in helping me choose the relaxed firm. After the first 10 days, we knew we wouldn't be needing the balance of the 120 day trial. Done and done. Top notch company...top notch mattress !!!
We've slept on them all, waterbeds, latex, memory foam and innersprings. None of them could please us both. Either too soft, too firm, squishy or downright torturous we decided to try the L&L relaxed firm and after just three nights we are hard pressed to get out of bed in the morning. No more stiff backs, pressure soreness or neck and shoulder pain. My husband is sleeping through the night for the first time in over 20 years and I'm waking with no pain in my joints or back. This is truly the Goldilocks mattress we've been searching for. Thank you Saatva for a wonderful buying experience and oh so exceptional customer service. We originally ordered the Saatva Luxury Firm and though a gorgeous mattress it wasn't riight for me. The exchange went smoothly and 13 days later our L&L was delivered by a quality delivery service.
We bought a Luxury Firm King and Box Springs that was half the price or more for equivalent quality, to say nothing of the green friendly components. Easy to purchase, great delivery and the most comfortable mattress ever. It's cool, just firm enough and not one odor of any kind. Their service is just great. Hope to be around for 15 years to buy a new one.
After agonizing over the purchase of a new mattress my wife and I are extremely happy with our choice of a Loom and Leaf. Spent hours researching what would be best for us, as a couple. I am a light sleeper and the slightest movement of my wife would wake me up. Those days are over. My wife was not sold on the NEED for a new mattress, but after sleeping on it for a few nights she said it was like we were staying in a luxury hotel every night. Happy wife, happy life.
Our last mattress really should have been replaced years ago, and my back was screaming about it. We went to brick and mortar stores, but the experiences were irritating and unproductive. Reading reviews, I narrowed it down to 3 online only mattresses. The customer service at L&L was outrageously responsive and helpful - all my questions and concerns more than addressed. That service, plus the reviews that assured me that the L&L would not smell for months convinced me to give it a go. I am a side sleeper and the L&L people told me that the Relaxed Firm would be the best for me, and that the lumbar area of the mattress is firmer than the head and foot of the mattress. So we ordered and L&L kept us informed every step of the way and the mattress came about a week earlier than I thought it would! Our delivery experience was also amazing - they came when they said they would, and they got the new mattress in and the old one out in about 15 minutes. So we've been sleeping on this piece of heaven for 4 nights and it's the best non-vacation sleep I've had in decades. Oh - and my back doesn't hurt! So- just WOW! Thanks, L&L!
We were on the fence about getting a bed from the internet but what did we determined we had more to gain than to lose by trying it. We had a queen tempur cloud luxe and wanted to get a king, but did not want to pay 6000 or whatever the crazy price is right now. We saw the best comparable mattress to the cloud luxe was the Loom and Leaf. We bought the king and we love it. Its a little bit firmer than our cloud luxe but my wife, who is extremely particular, finds it very acceptable and for the price this is fantastic. We shopped sleep number as well and what a joke--they charge 75.00 on top of paying 5000+ for one of their beds. This turned out to be a no-brainer and we are happy with the decision. We are happy we went with Loom and Leaf and will never over pay for a mattress again.
After months of consideration, comparisons and research we decided to take a leap and try a Loom & Leaf mattress. We ordered a king size, relaxed firm, mattress to go on an adjustable frame. After 1 week my husband I both admit we have not slept this soundly on any mattress before! I sleep on my side and my husband sleeps on his stomach. We are both very comfortable. The mattress was available faster than expected and delivered as promised! The mattress itself is beautifully crafted. We could not be more pleased with our decision. I will recommend this mattress to my fiends and family. In fact, we are going to buy one for my mother!