Overall rating | 4.8
I received my Loom and Leaf Luxury Firm California King mattress three days ago. I don't want to leave my bed in the morning. I had replaced a Sleep Number-type airbed that I had for 10 years. No more air leaking mattresses and broken pumps. No more waking in the middle of the night to refill air in the mattress. I have been in a dead sleep for three nights in a row. Train coming through the bedroom would have not awakened me. Could not be happier. Had some issues with the delivery company - not Loom and Leaf and they straightened it out promptly. I would highly recommend this mattress.
I originally ordered the relaxed firm in Feb. It came and I loved it. But after it began to break in, I realized it was not as firm as I would like. So I called to ask to exchange to the firm mattress. No questions, no hassle just "yes Ma'am' and it was taken care of. A week later I changed my mind, so I called and canceled the exchange, again no hassle. Three days later I changed my mind again, and called to request the exchange. Again, no hassle. The new mattress came soon after is sooo comfortable. That is the definition of customer service.
I waited a couple of months to see how we liked this mattress. We ordered the relaxed firm as we are side sleepers. I too could not find a tag that said relaxed firm. We were surprised that is was a lot firmer then we thought. Got used to it glad we did not get the firm!
After much research, I purchased the relaxed firm L & L mattress. As someone who has rheumatoid arthritis, sleeping can be painful for my joints. This mattress, after three months, is wonderful. Everything about the ordering and delivery was professional. Thank you for a wonderful product!
I have spent the last six months reading and comparing mattresses. I just want to say that this Loom and Leaf relaxed firm mattress is the most comfortable mattress I have ever slept on. I first started looking into changing my mattress because of broken sleep and lower back pain that I had thought was related to my job. I tried all kinds of different things and finally decided to try a new mattress. This mattress was instantly comfortable and, after sleeping on it for a month, I realized I had no more back pain and I hadn't woken up once in the middle of the night the entire time I have been sleeping on it. I have tried a couple of other mattresses and just didn't get that same result. I love love love this mattress. Thank you!
First, I must discuss the delivery process. I was very wary of buying a mattress sight unseen, and having it delivered. Some of the comments on delivery were less than great. The company sent 3 delivery men to remove and replace our old mattress. They showed up during the allotted time, put on shoe covers, moved out the old mattress and box spring, asked for a vacuum and dusted and cleaned under the bed before setting up the new mattress and box spring! Wow, that was impressive. They were polite, professional, fast and very nice. Next, the mattress. We ordered a relaxed King L&L with the higher box spring. This combination is higher by ~ 2" from our old one, but I like the extra height. My husband and I have been married for 30 years, and he sometimes has back aches. I suffer from scoliosis, so my back is always hurting. I'm 5'7", weigh 130 and my husband is 6" weighs 200. He's a back sleeper and I'm side or stomach. We both had a great night sleep. Of course, it's just the first night, but I was very wary having heard some many people complain about other mattresses they recently purchased. I did not wake when he moved during the night, and I also never heard him snore, but I'm not sure if that's due to the new mattress...time will tell. The mattress is fairly firm, but very comfortable. I couldn't be happier we decided to purchase the L&L. I researched many mattresses before making my decision and I think I picked a true winner!
I bought my Loom and Leaf relaxed comfort mattress 8 months ago. It is soooo comfortable. We are back to buy mattresses for the kids, so i felt i should leave a review. We are side sleepers. The cotton pillow top and the support that the mattress provides are incredible. My husband and i both have back issues and this mattress is so comfortable, it is the best one we have owned yet. My only complaint is that if the estimate is 2 weeks to get the mattress it truly takes 2 weeks to get. I also ordered a mattress for my mom a few months after i ordered mine and she had the same experience with delivery where it did not come any earlier then estimated. The inhome setup etc is terriffic. YOu will not be sorry ordering this mattress. Casper etc, do not have the nice border etc so you can't tell when you are on the edge. Its another way they can charge less, but i want a good nights sleep and i want a premium mattress that is not made out of foam drenched in chemicals.
Wasn't planning on buying a mattress but a flood and caved-in ceilings made that decision for me. I had not bought a mattress in 15 yrs. Mattress shopping in stores soon overwhelmed and exhausted me. I wanted a memory foam mattress but knew I couldn't afford Tempurpedic. A friend had bought a L&L and recommended it. I read the reviews of L&L, Tempurpedic, Amerisleep, and Casper and even made a spreadsheet comparing them all. I was weary of the reviews that said it helped with their back pain and helped them sleep better at night. I was nervous but figured I could always send it back. I got the Relaxed Firm mattress and box spring. I'm here to say that I could not be happier with my decision to get this mattress. I actually do sleep better and longer throughout the night. My lower back pain is just about gone. The entire process was so simple and I received great communication from L&L re:processing, when the bed was finished, and delivery. The mattress had zero smell to it. Also, there is no movement when you move or get out of the bed. I bought a memory foam mattress protector too. I've been sleeping on it now for 7 wks and am extremely happy with it.