Overall rating | 4.8
After agonizing over the purchase of a new mattress my wife and I are extremely happy with our choice of a Loom and Leaf. Spent hours researching what would be best for us, as a couple. I am a light sleeper and the slightest movement of my wife would wake me up. Those days are over. My wife was not sold on the NEED for a new mattress, but after sleeping on it for a few nights she said it was like we were staying in a luxury hotel every night. Happy wife, happy life.
Our last mattress really should have been replaced years ago, and my back was screaming about it. We went to brick and mortar stores, but the experiences were irritating and unproductive. Reading reviews, I narrowed it down to 3 online only mattresses. The customer service at L&L was outrageously responsive and helpful - all my questions and concerns more than addressed. That service, plus the reviews that assured me that the L&L would not smell for months convinced me to give it a go. I am a side sleeper and the L&L people told me that the Relaxed Firm would be the best for me, and that the lumbar area of the mattress is firmer than the head and foot of the mattress. So we ordered and L&L kept us informed every step of the way and the mattress came about a week earlier than I thought it would! Our delivery experience was also amazing - they came when they said they would, and they got the new mattress in and the old one out in about 15 minutes. So we've been sleeping on this piece of heaven for 4 nights and it's the best non-vacation sleep I've had in decades. Oh - and my back doesn't hurt! So- just WOW! Thanks, L&L!
We were on the fence about getting a bed from the internet but what did we determined we had more to gain than to lose by trying it. We had a queen tempur cloud luxe and wanted to get a king, but did not want to pay 6000 or whatever the crazy price is right now. We saw the best comparable mattress to the cloud luxe was the Loom and Leaf. We bought the king and we love it. Its a little bit firmer than our cloud luxe but my wife, who is extremely particular, finds it very acceptable and for the price this is fantastic. We shopped sleep number as well and what a joke--they charge 75.00 on top of paying 5000+ for one of their beds. This turned out to be a no-brainer and we are happy with the decision. We are happy we went with Loom and Leaf and will never over pay for a mattress again.
After months of consideration, comparisons and research we decided to take a leap and try a Loom & Leaf mattress. We ordered a king size, relaxed firm, mattress to go on an adjustable frame. After 1 week my husband I both admit we have not slept this soundly on any mattress before! I sleep on my side and my husband sleeps on his stomach. We are both very comfortable. The mattress was available faster than expected and delivered as promised! The mattress itself is beautifully crafted. We could not be more pleased with our decision. I will recommend this mattress to my fiends and family. In fact, we are going to buy one for my mother!
We so enjoy our new Loom & Leaf mattress. It is so comfortable and was perfect for what we were looking for. We use it in our spare bedroom when we have company. I also slept on it when I had broken my wrist and was in a cast from my upper arm to my hand and had to keep my arm elevated. All of our guests have just fallen in love with the bed. Thank you for a wonderful bed!
This mattress has been terrific! I'm sleeping better than ever and I feel great. I've had back issues and this bed has really helped eliminate the discomfort. I have no complaints and the price value is terrific. I've recommend it to several friends. When it comes time to replace our other beds, Loom & Leaf will be our only choice.
was nervous at first ordering a bed online..spoke to sales numerous times about what bed is right for me..they guided me to loom and leaf relaxed firm. at first it was a bit too firm for me. I called and they sent a memory foam topper..beautifully made I must say for no charge. made a world of difference. the deliverey the sales the bed were all exceptional. I was even impressed the way it was made..perfection. I couldn't ask for a better nights sleep. I actually look forward to going to bed in this.awesome. would highly recommend. wouldn't but anything else. forget macys, sleepeys and any other retail place. this mattress is AAAA++
My comments will not be about product quality/comfort. A great amount of reviews already paint an accurate description of that experience. My comments are on Customer Satisfaction. I have had to make two separate adjustments to my initial order/delivery - neither due to the product but rather to my post-delivery decision to upsize the mattress and then later my desire to change the type of foundation. So an initial order and delivery, then an exchange and delivery, and then a second partial exchange and delivery. both exchanges performed with "No Questions Asked, We Want a Completely Satisfied Customer" attitude/service. If I were on the other end of this, I'm sure I would be frustrated with this customer and/or have a policy to charge extra for too many exchanges - but not Loom & Leaf customer service. Amazing customer concern, customer service!