Overall rating | 4.9
We've owned our Loom & Leaf for almost 2 years now. We thought a review on a more 'not new' mattress would be appreciated. We are still in love with it our bed, recommending the brand often. Prior to purchasing, I had concerns about a foam mattress not holding up, developing hi/low spots as it aged. That has not happened. You sink in enough to just get a little 'hug' from the mattress but no so much so you feel like to have to roll out of a hole to turn over. Again, we love our Loom & Leaf...and guarantee, when it's time for a new mattress, we'll purchase another one !
OMG! We got our new mattress and foundation way sooner than expected and slept on it night one. The next day I expected my pessimistic husband to find something wrong. When I asked what he thought of the new mattress he RAVED. Said he woke up with no aches or pains, but best of all, he wasn't burning up all night. We had a memory foam mattress before and it was way too hot. LOVE THIS MATTRESS - Thank you Saatva!
Well, I already wrote a review on the outstanding customer service provided me by Nicholas but now after receiving product, I want to remark on it. I could not be happier! The reviews when researching mattresses on this company were outstanding and believe me, all true. Regardless of sleeping on back, side or stomach, this mattress conforms to your body beautifully. Not too firm and not to soft. We have the firm relaxed product and again, I can't say enough good about it. Not the cheapest memory foam mattress but also, well below some of the big name suppliers. Worth every penny above the lower costs beds in a box that my Son just took purchase of prior to us buying. Don't hesitate on this as it is a very high quality product in it's construction, look and most of all your nights sleep in the future!
We had a problem with our king mattress several months after the sale. Customer service was exceptional and replaced the mattress immediately. This is the best mattress we have ever owned. My wife has severe back pain and this mattress provides her more comfort than any other mattress we have slept on. Price is very reasonable for the high quality of the product. We highly recommend the L&L mattresses to our relatives, friends and neighbors.
Have never experienced such excellent customer service and professionallism.Genuine greetings from the entire staff from entering Hilton until leaving. I made two visits in a few days deciding on sectional for my den.I had custom made sectional made in USA,Houston,Texas.Geo&James were able to answer many questions and provided information regarding purchase.I live in Beaumont,Texas and am a victim of Hurricane Harvey so I have been treading with caution in my purchasing replacement of items for my home.Am awaiting delivery of purchase.Invoic #078391
I deliberately waited to write my review. I wanted to use the Loom & Leaf long enough to see if my opinion stayed the same or changed over time. I was researching the beds that came in a box, the Sleep Number, TempurPedic and iComfort beds when I came across Saatva. After checking out the Saatva website, I opted for the Loom & Leaf mattress. Ordering the mattress was very easy. To this day, I cannot believe I bought a mattress on-line! It took a few days before I placed my order because this just sounded too good to be true. I almost had the entire site memorized since I looked at it so often! After ordering a new mattress, I received emails that let me know the status of my order. The mattress was delivered pretty quickly. The delivery service was top-notch! Initially, I had a hard time getting used to my Loom & Leaf. I was not uncomfortable but kept tossing and turning. When I was laying on my Loom & Leaf, I felt like I was floating since there were no pressure points. No matter what position, my entire body was 100% comfortable. That was very weird and took a bit to get used to! Also, I had become someone with chronic back pain. If I dropped something on the floor in the mornings, oftentimes, I would leave it until I returned from work. After my first night on the Loom & Leaf, I had dropped a piece of paper. Without thinking, I bent over and picked it up. I was stunned that so much of my back pain was gone! To this day, I appreciate getting out of bed pain-free and going through the day with so much less back pain! A few years ago, I had been in a car accident which made it seemingly impossible for me to sleep on my stomach. Now, I am finally back to sleeping in my favorite position! When I sleep on my side, my shoulders do not ache and my arm does not go to sleep or go numb. This mattress truly works for every sleeping position. I received my Loom & Leaf when it was still cold outside and now it is the hot summertime. Every night, I am comfortable - not too hot or not too cold. Obviously, I cannot say enough good things about my Loom & Leaf! I appreciate the price of this remarkable mattress. I firmly believe Loom & Leaf could easily command a much higher price. Thank you for making such a quality mattress for such a reasonable price.
I researched many online companies and decided on loom and leaf. Boy was I not disappointed. If I had any concern or issue it was taken care of by customer service. Now the mattress, very high quality and build. The luxury firm is like sleeping on a cloud for side sleepers. I decided in the end to go with firm since I am more of a back sleeper. Firm is really firm for those who's in between and deciding.
This is my first experience owning a high quality mattress, and it is a night and day difference! Delivery was fast and easy, and the mattress is beyond comfortable! Even after having tried the sleep number I have to say the Loom & Leaf mattress is the best mattress I have ever laid on.