Overall rating | 4.8
Outstanding customer service! Very comfortable mattress (king Firm) but developed a sag after nearly two years. I Called customer service and after a very pleasant experience a replacement is on its way! Customer service that is unheard of now days.
We have had our mattress for more than a year. It feels as comfortable as the day we got it. It is like sleeping on a cloud. L&L has all the benefits of a memory foam mattress without the feeling of being trapped in your mattress. The mattress is firm but also soft against the curves of your body. If you want to be living your best life, L&L is the mattress. Worth every penny, and if I had to do it all over, I would gladly pay twice the price.
Got the Queen size mattress 6 months ago. Well it great! No back aches and No hot mattress to sleep on. Would definitely recommend and buy again. GREAT JOB, GUYS.
great mattress ,great price ...i laid on all the other foam mattresses in the stores and after seeing the prices decided to look online .I compared all of the online mattresses and the Loom and Leaf looked to be the best.After 3 months i believe it is the best matteress you can buy. I would highly recommend !
From ordering to delivery, everything was flawless. Now our first couple of nights on it, I honestly can’t believe how wonderful this bed is. It’s plush but firm and constructed beautifuly. I recommend this bed to anyone that is looking for high quality and memory firm. I couldn’t be happier. If you’ve been researching mattresses for weeks like I did, just stop now and buy a loom and leaf!!!
After leaving a review about our mattress sinking, Loom & Leaf contacted me, and is replacing our mattress. I was very impressed with the customer service, and their prompt attention to our problem. Thank you to Kristal for all her help getting this resolved. Looking forward to a good nights sleep
My son purchased one of these beds. I was so skeptical, well, my lab who has always slept on my bed has deserted to now sleep in my sons bed. Do you sell pet beds?if not you should there is a missed market. If i lay for longer than 2 minutes on his bed i am out. This is a great product.
This is my second review. My first was 1 star, because after buying the medium firm and exchanging it for a firm, within a few months the mattress went soft on me. Really, really soft. Like defective soft. I didn't want to go through more expense to exchange the mattress again, so I wrote a review of how disappointed I was and within 10 minutes Customer Service rang my phone. First of all, they've removed the shipping on exchanges. Hallelujah. Then, they immediately had a new mattress made for me and delivered it within the month. What a difference! I couldn't be happier with the service and the performance of the mattress. I sleep like a baby and I am glad I trusted Loom & Leaf to back their product.