Overall rating | 4.9
I purchased my Loom & Leaf mattress 2 months ago and I totally love it. It is definitely a firmer type of mattress, but my back, hips, and shoulders are all feeling better. I am a plus sized person and I feel it supports my weight very well. For the price and quality of this mattress it is very worth it! The delivery guys were great, set it all up and removed my old mattresses quickly. In and out in a flash. I can't say enough good things about this product.
We were a bit afraid to purchase a bed online without trying it in store, but all of my online research hinted to great standards set by the Loom & Leaf group. So we ordered a Queen Relaxed Firm, as my fiance has traditionally said he likes a squishy mattress. Well, when it arrived, I loved it - I have been struggling with back and neck problems, and, though it settled and squished kind of like a marshmallow, it also filled and supported me nicely, reducing the number of neck/back issues I was experiencing. My fiance, however, found it too soft for his stomach-sleeping style. So, to his delight, I decided the right way to go was to order two Twin XL mattresses, and put them on our frame side-by-side to make a king, so that I could keep a Relaxed Firm and he could get the Firm. The Loom & Leaf team happily replaced our queen mattress with the two new twins and the boxspring/support, and only charged us for the difference in price between that and what we had originally paid for our queen, plus a $99 return fee. Our new mattresses arrived yesterday, and we are both DELIGHTED. Thank you, Loom & Leaf, for your help in ensuring that we can both have a comfortable night's sleep!
This mattress is a wonderful 25th anniversary gift for my wife and I. We purchased the relaxed firm and no pun intended but...... relax we do!!! Probably a bit too often for my wife's liking. Once I get in I don't want to get out. I'm a back and side sleeper. The top layers are softer, luxurious and form around your body, but right below that is great support!!!! No hip, back or shoulder issues at all. I slept soundly for 11 hours over the weekend!! Put some good cool sheets on and you'll be in sleep heaven. Great service and delivery too....I highly recommend Loom and Leaf!!!
We've owned our Loom & Leaf for almost 2 years now. We thought a review on a more 'not new' mattress would be appreciated. We are still in love with it our bed, recommending the brand often. Prior to purchasing, I had concerns about a foam mattress not holding up, developing hi/low spots as it aged. That has not happened. You sink in enough to just get a little 'hug' from the mattress but no so much so you feel like to have to roll out of a hole to turn over. Again, we love our Loom & Leaf...and guarantee, when it's time for a new mattress, we'll purchase another one !
OMG! We got our new mattress and foundation way sooner than expected and slept on it night one. The next day I expected my pessimistic husband to find something wrong. When I asked what he thought of the new mattress he RAVED. Said he woke up with no aches or pains, but best of all, he wasn't burning up all night. We had a memory foam mattress before and it was way too hot. LOVE THIS MATTRESS - Thank you Saatva!
Well, I already wrote a review on the outstanding customer service provided me by Nicholas but now after receiving product, I want to remark on it. I could not be happier! The reviews when researching mattresses on this company were outstanding and believe me, all true. Regardless of sleeping on back, side or stomach, this mattress conforms to your body beautifully. Not too firm and not to soft. We have the firm relaxed product and again, I can't say enough good about it. Not the cheapest memory foam mattress but also, well below some of the big name suppliers. Worth every penny above the lower costs beds in a box that my Son just took purchase of prior to us buying. Don't hesitate on this as it is a very high quality product in it's construction, look and most of all your nights sleep in the future!
We had a problem with our king mattress several months after the sale. Customer service was exceptional and replaced the mattress immediately. This is the best mattress we have ever owned. My wife has severe back pain and this mattress provides her more comfort than any other mattress we have slept on. Price is very reasonable for the high quality of the product. We highly recommend the L&L mattresses to our relatives, friends and neighbors.
Have never experienced such excellent customer service and professionallism.Genuine greetings from the entire staff from entering Hilton until leaving. I made two visits in a few days deciding on sectional for my den.I had custom made sectional made in USA,Houston,Texas.Geo&James were able to answer many questions and provided information regarding purchase.I live in Beaumont,Texas and am a victim of Hurricane Harvey so I have been treading with caution in my purchasing replacement of items for my home.Am awaiting delivery of purchase.Invoic #078391