Overall rating | 4.8
I was a bit skeptical to order a mattress online, especially having never owned a memory foam mattress before but, the 100 day trial was my only assurance that if things didn't work out, we could send it back...which we did not. We have had this mattress for a year now and are still so incredibly happy with our purchase. My husband and I ordered the firm king mattress for our new home and still agree that it was the best purchase we made for the entire house. I should mention that I was 5 months pregnant at the time of purchase which was only the beginning phase of pregnancy back aches. L&L did wonders for my back alignment then and continues to work wonders now a year later. The plush pillow top feels like a soft cloud and the memory foam gently hugs the curves of my body to keep me nice and supported which was super helpful during pregnancy and even more important now for this nursing mama to get back to sleep. My husband and I can't feel each other move in the middle of the night and never feel overheated...even when our little one winds up in our bed in the wee hours of the morning (it happens to the best of us). Great purchase, great price, great customer service. I'd order again and again from this company.
We have owned our L&L beds for 2 years now and don't want to sleep anywhere else... we travel quite a bit and are always eager to return to our L&L beds! Besides being totally comfortable, the overall value of our bed is amazing. We could not find a better mattress at the price we paid. We're just as satisfied with the Customer Service we received when we purchased our first beds and again now, when we made a special purchase for our son and his wife. The representatives we spoke with were OUTSTANDING! Couldn't be happier with the experience and the service we received. Thank you Loom&Leaf/Saatva for making an excellent product, and for having wonderful people representing!
Outstanding customer service! Very comfortable mattress (king Firm) but developed a sag after nearly two years. I Called customer service and after a very pleasant experience a replacement is on its way! Customer service that is unheard of now days.
We have had our mattress for more than a year. It feels as comfortable as the day we got it. It is like sleeping on a cloud. L&L has all the benefits of a memory foam mattress without the feeling of being trapped in your mattress. The mattress is firm but also soft against the curves of your body. If you want to be living your best life, L&L is the mattress. Worth every penny, and if I had to do it all over, I would gladly pay twice the price.
Got the Queen size mattress 6 months ago. Well it great! No back aches and No hot mattress to sleep on. Would definitely recommend and buy again. GREAT JOB, GUYS.
great mattress ,great price ...i laid on all the other foam mattresses in the stores and after seeing the prices decided to look online .I compared all of the online mattresses and the Loom and Leaf looked to be the best.After 3 months i believe it is the best matteress you can buy. I would highly recommend !
From ordering to delivery, everything was flawless. Now our first couple of nights on it, I honestly can’t believe how wonderful this bed is. It’s plush but firm and constructed beautifuly. I recommend this bed to anyone that is looking for high quality and memory firm. I couldn’t be happier. If you’ve been researching mattresses for weeks like I did, just stop now and buy a loom and leaf!!!
After leaving a review about our mattress sinking, Loom & Leaf contacted me, and is replacing our mattress. I was very impressed with the customer service, and their prompt attention to our problem. Thank you to Kristal for all her help getting this resolved. Looking forward to a good nights sleep