Overall rating | 4.8
I don't want to get out of bed! I am extremely happy, and so glad I made this choice! Customer service is A++, and the delivery men were so nice and helpful. I love the bed and and I will never have anything else! Thank you Loom and Leaf! You are the best!!
I have had my mattress for about a week now and I love it!! I have two new hips and have had two lower back fusions and this mattress is the ticket!!! I only turn over 2-3 times a night; I don't ache as much when I get up; the whole bed is comfortable not just one spot; the mattress isn't hot; even my girls stay with me longer!!!! I would recommend this mattress to anyone and everyone!!! Best money I have ever spent!! Thank you Loom and Leaf for a great product and excellent customer service!!!
Loom and Leaf is the best company I have ever dealt with. Christine at the company was able to get the delivery service to deliver my mattresses in a 2 days when they were not going to deliver until another week. I am disabled and have Multiple Sclerosis and was sleeping on an air mattress because I ordered adjustable bases and already had my old mattress taken away. I ordered 2 twin XL mattresses to make a King bed both in relaxed firm. When they were delivered the delivery men had gloves on and the mattresses were sealed in plastic. When they were taken out they were beautiful plush and looked like luxury. Because I have lower back issues also I need the firmer model and after just 9 days I was able to exchange it. This company wants the customer to be happy and go out of their way to make sure it happens.I will write another review when I receive the firm mattress. You will not go wrong with Loom and Leaf.
Have slept now for two nights. I have been waking up with mid /right back ache since I got my S&F springs pillow top in 2011. After two nights on the L&L relaxed firm, I rolled out of bed with no ache. We bought the King. This size appears to make it a bit flimsy as it was being carried up. Fits right on our current frame and box springs. I don't believe the hype that these beds make folks sleep the entire night but it is comfortable and that helps. Good customer service and extended trial is standard for all these online MF beds. I tried a Casper, and it was too firm. L&L is thicker and a bit nicer. The relaxed firm is a fairly soft feel which I wanted. It appears to work for me so far.
We've been soundly sleeping on our Relaxed Firm for about a month now and couldn't be more satisfied with our purchase. First of all your website got us at first click with its straightforward, no nonsense presentation that was immediately appealing - not only for price, but for the quality of product and service inherent in your mission and supported by superb reviews. Right away your on-line chat service reps were very helpful in providing the information that helped us decide on the level of firmness that would be right for us - as well as extremely courteous and knowledgeable. After ordering we were kept informed of the production process and date of delivery - which turned out to be efficient and on-time. After many years on waterbeds we had started sleeping fitfully and realized it was time for a different kind of support, but were prepared for a difficult transition. However adjusting to our Loom and Leaf turned out to be very easy. Right away we noticed we were not disturbed by each others movements during the night - and now realize we simply aren't tossing and turning anymore. We both feel fully rested every morning and remain amazed at the comfort and quality of the Loom and Leaf product, service and price. We have already recommended L&L to friends and will continue doing so.
If all companies were as pleasant to deal with, the world would be a better place. If all beds were as comfortable as my new bed, the world would be a better place, too. Love, love my new bed. I never realized what a difference a good mattress would make. I've slept better than I've ever slept and just getting into bed feels wonderful. Aha! I'm in my new wonderful bed. I bought the medium and it's not too hard not too soft. Just right, like Goldilocks. The price is fantastic. The quality seems fantastic and the service excellent.
I love our Loom & Leaf mattress! I had just purchased our mattress the day I also entered the Mother's Day giveaway. To my surprise, I won! I was thrilled to have won a mattress for my mother/parents. I can not say enough good things about my new Loom & Leaf mattress! I have had issues sleeping for years until now. I am amazed at how well I have slept from the very first night on our Loom & Leaf. I am so comfortable once I get in bed at night, I can't even hold my eyes open to watch tv. I no longer wake up soaking wet from being hot , I can get comfortable right away, I don't feel my husband changing sleep positions and I wake up feeling well rested! I can even get back to sleep immediately after getting up in the middle of the night with our 8 month old son. I would recommend a Loom & Leaf mattress to anyone. Every single detail from ordering, customer service, delivery and of course the mattress itself has been flawless. Loom & Leaf is a well oiled machine! My husband and I, as well as my parents are extremely pleased with our Loom & Leaf mattresses. Thank you so much!
I bought my mattress about three weeks ago and had the most amazing experience with customer care. I got a phone call I think it was the day after I purchased the item online confirming my order and actually received my mattress at the exact time of day I wanted it in about seven days . I had a small issue called customer care and within one hour the issue was resolved with such kindness and efficiency I was shocked. I got not only a phone call but email responses from customer care and my issue is resolved and I am so pleased and amazed by this unbelievable company you are so lucky to have the employees that you have and if anyone is ever looking for a mattress I would without question buy from this company. I know it seems strange to try a mattress with out I got not only a phone call but email responses from customer care and my issue is resolved and I am so pleased and amazed by this unbelievable company you are so lucky to have the employees that you have and if anyone is ever looking for a mattress I would without question buy from this company trying it, but it's true that you only know if you like it when it's I your home!!!!! I am extremely picky and I am SO pleased I went this route. Don't be scared, go for it....buy one, you will be thrilled!!!!! Bravo Loom and Leaf