Overall rating | 4.8
If all companies were as pleasant to deal with, the world would be a better place. If all beds were as comfortable as my new bed, the world would be a better place, too. Love, love my new bed. I never realized what a difference a good mattress would make. I've slept better than I've ever slept and just getting into bed feels wonderful. Aha! I'm in my new wonderful bed. I bought the medium and it's not too hard not too soft. Just right, like Goldilocks. The price is fantastic. The quality seems fantastic and the service excellent.
I love our Loom & Leaf mattress! I had just purchased our mattress the day I also entered the Mother's Day giveaway. To my surprise, I won! I was thrilled to have won a mattress for my mother/parents. I can not say enough good things about my new Loom & Leaf mattress! I have had issues sleeping for years until now. I am amazed at how well I have slept from the very first night on our Loom & Leaf. I am so comfortable once I get in bed at night, I can't even hold my eyes open to watch tv. I no longer wake up soaking wet from being hot , I can get comfortable right away, I don't feel my husband changing sleep positions and I wake up feeling well rested! I can even get back to sleep immediately after getting up in the middle of the night with our 8 month old son. I would recommend a Loom & Leaf mattress to anyone. Every single detail from ordering, customer service, delivery and of course the mattress itself has been flawless. Loom & Leaf is a well oiled machine! My husband and I, as well as my parents are extremely pleased with our Loom & Leaf mattresses. Thank you so much!
I bought my mattress about three weeks ago and had the most amazing experience with customer care. I got a phone call I think it was the day after I purchased the item online confirming my order and actually received my mattress at the exact time of day I wanted it in about seven days . I had a small issue called customer care and within one hour the issue was resolved with such kindness and efficiency I was shocked. I got not only a phone call but email responses from customer care and my issue is resolved and I am so pleased and amazed by this unbelievable company you are so lucky to have the employees that you have and if anyone is ever looking for a mattress I would without question buy from this company. I know it seems strange to try a mattress with out I got not only a phone call but email responses from customer care and my issue is resolved and I am so pleased and amazed by this unbelievable company you are so lucky to have the employees that you have and if anyone is ever looking for a mattress I would without question buy from this company trying it, but it's true that you only know if you like it when it's I your home!!!!! I am extremely picky and I am SO pleased I went this route. Don't be scared, go for it....buy one, you will be thrilled!!!!! Bravo Loom and Leaf
We wanted a new bed for the completion of a remodeling project. I did a lot of research on the internet to see where we should begin to shop. The result of the research was that we didn't "go" anywhere. We ordered from Kristina at Loom and Leaf. It was a risk to order something that expensive on the internet, but Kristina, the helpful specialist on the phone the warranty, and the website quieted my fears. We now have our bed, installed perfectly sooner than promised. It is terrific. So terrific, in fact, that we called Kristina at Loom and Leaf and ordered three more beds to replace all of the beds in our house. Considering the product, the warranty , and the service; the price is certainly right.
So far I feel like my business is appreciated. Everyone has been very helpful and nice. Time will tell the tale. We are really looking forward to our mattress. I am taking a chance going with a company that I don't know. My wife is Leary but I believe this was the right choice. Everyone has answered my questions and kept me enformed.
This is the first time I've taken the time to review a product but my bed is so delicious, L&L deserves it! I was skeptical about buying a bed online for a fraction of the cost of a Tempurpedic but everything about the experience was easy and the bed really is like falling into a mothers embrace every night. Five stars for sure!
First night in years no hip pain......love this mattress...got one for my brother too and he loves it. The cotton top is luxury.
I do not know what took me so long to buy one of these. I take that back I do know it was the cost. If you're wondering if you're going to make a mistake and wonder no more. I broke my back twice and cannot get a surgeon to operate on me. I bought standard mattresses and could not get a good nights sleep. The first night I slept on this I did not want to get up. I slept the whole night through for the first time in years. I live on morphine and oxycodone to stop my back pain. You cannot believe how happy I am to have chosen to buy this mattress. Buy one and I could tell you you are not making a mistake.