Loom & Leaf Mattress
“We love delivering happiness! Why do we have so many positive reviews unlike every other source in our industry? Positive reviews are our ultimate reward for acting swiftly, courteously and efficiently to correct any human error. We treat you with a level of courtesy, respect and genuine kindness — like a best friend.”
— Ed Brians, EVP Saatva and Loom & Leaf

What our customers are saying right now.

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Reviews from
across the internet

9.5 / 10

First time memory foam buyer. Extremely happy with Loom & Leaf!

For the first time in my life, I was sleeping through the night and waking up feeling rested. I did not even realize how poorly I was sleeping...

More Trustpilot Reviews
4.8 / 5

Lives up to expectations

Customer service made me feel like a king. Maybe like an emperor and a royalty. The website is easy to grasp, full of information that I...

More Google Reviews
9.5 / 10

Upholding the known standard for high-quality memory foam.

The high-density memory foam conforms nicely to the body and supports proper spinal alignment. This is great for relieving and/or preventing back pain...

More Mattress Clarity Review
9.5 / 10

Like talking to family !

Called to order my new sleep center and wow I was treated like family. Went through all the steps and my order...

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What our customers are
saying right now.

Our Mattress Reviews

Overall rating | 4.9

5 StarStarStarStarStar
Back Sleeper

Love the Firm mattress!

After doing a ton of research and reading reviews, we went with the Firm mattress. I couldn't find many reviews of the Firm online, so figured this might help someone else out there.
I am 130 lbs back and side sleeper, and my husband is 200 lbs. Despite what the website recommends for smaller people such as myself, we went with the Firm as I have low back problems and generally like a more supportive bed. I was afraid that it might be too firm, but after sleeping on it for two months now, it is the perfect level of firmness for both of us. It is firm enough to feel well supported on your back and stomach, while allowing for enough sink in the shoulders and hips. I feel like my weight is enough to compress the mattress and allow my spine to be in good alignment. My back issues have been noticeably better since getting this bed. Don't be afraid of the Firm mattress if you've always liked a firmer bed!

Verified Customer - Firm - Hempstead, NY - Mar 2018

5 StarStarStarStarStar
Side Sleeper

So very comfortable

Friends wondered why I would buy a mattress online but it has been a most positive experience, from initial ordering through to delivery. As for the mattress, I was expecting to have to get used to it but from the very first night both my husband and I found it so very comfortable. Love it.

Verified Customer - Relaxed Firm - Mississauga, ON - Mar 2018

5 StarStarStarStarStar
Side Sleeper

Best Mattress EVER

This is the best mattress I have ever had! Bought it over a year ago and I STILL get in bed every night and say to myself "Oh I LOVE this mattress"!
I will be buying one for my guest room.

I have heard about the breaking in period on memory foam mattresses (Smell and firmness). I did not have any of these problems.

Delivery took longer than I thought but it was totally worth it. The delivery men were great. They got a king size mattress up U-shape stairs! without dinging up my walls! They removed my old mattress too.

Amazing experience all around!

Verified Customer - Relaxed Firm - Charlotte, NC - Mar 2018

5 StarStarStarStarStar
Side Sleeper

I am obsessed with this mattress

I just ordered my second Loom & Leaf mattress, for our son's room. We have been sleeping on ours for 2 months and loving it. I purchased it after having purchased a cheaper foam mattress online, which we tried for 40 days and had back problems (and it still smelled). Loom & Leaf doesn't come with a bad smell (smell dissipates after 1 day), and it's so comfortable, no matter how we sleep. We also don't wake up hot or sweaty. I have never been one to spend a lot of money on anything, but this mattress is worth it!

Verified Customer - Relaxed Firm - Henrico, VA - Mar 2018

5 StarStarStarStarStar
Back Sleeper

Instant Response to Concern

Our Loom and Leaf mattress arrived two days ago. We were pleased with how refreshed we felt after our first two nights on our new mattress.

However, the most impressive part of dealing with Loom and Leaf was their quick reaction to ensure customer satisfaction. During delivery of our mattress mud was tracked on our carpet. We tried to clean our carpet unsuccessfully. I emailed and called Loom and Leaf not expecting a response for days.

Much to my surprise I received a call within two minutes! Their apology was sincere and they offered corrective action without question or hesitation.

Congratulations to Loom and Leaf for providing a remarkable product and customer service that far exceeds expectations.

Verified Customer - Relaxed Firm - Seeley Lake, MT - Feb 2018

5 StarStarStarStarStar
Side Sleeper


We just received our new Loom & Leaf mattress a few weeks ago. So far my wife and I are very pleased. The mattress is very comfortable and supportive, exactly what we were looking for in a mattress. What I would really like to stress is the excellent customer service of this company. We had a slight issue with the trucking company that was delivering the mattress, but Saatva went above and beyond to take care of the issue. They got it delivered when it was promised to us. From start to delivery, it was a pleasure to do business with them.

Verified Customer - Relaxed Firm - Greenville, PA - Feb 2018

5 StarStarStarStarStar
Stomach Sleeper

Wow... just wow!

So... my girlfriend and I spent a few weekends going around to the different furniture/mattress stores and trying out so many mattresses it made my head spin. We're the stereotypical couple when it comes to sleeping; she prefers something softer and I prefer something a little more firm. Well, memory foam seems to be the consensus compromise for such couples (unless you want a glorified air mattress and go with the sleep number). Ultimately, we agreed on the Tempur-Pedic Tempur-Cloud Supreme and/or the Tempur-Flex Supreme.

Having spent all kinds of money on upgrading the furniture in our apartment, I wasn't too pleased with the idea of spending $3500-$4000 on a king mattress. I wasn't necessarily opposed to it, but if I could get away with something of equal quality for less money, I was all about it. So I started to do my homework online and eventually came across the Loom & Leaf "Relaxed Firm." With the excellent reviews, premier customer service and the sleep trial, we figured why not give it a shot. Well, it's been a week now, and the mattress just keeps getting more comfortable. It feels just as comfortable as the significantly more expensive Tempur-Pedic beds at just a fraction of the cost. Do yourself a favor, pocket the extra cash and go with the Loom & Leaf. Oh, and shameless plug for the Mellanni Bed Sheets too; don't spend the money on the so-called "luxury" sheets that cost an arm and a leg. The Mellanni bed sheets on the Loom & Leaf Relaxed Firm bed and you'll honestly feel like you're sleeping in a luxury hotel bed every night of your life... you'll never want to leave your bed!

Verified Customer - Relaxed Firm - Dedham, MA - Feb 2018

5 StarStarStarStarStar
Side Sleeper

Very happy with this company's service!

Thank-you L & L for a wonderful quality bed and excellent customer service!

Verified Customer - Relaxed Firm - San Francisco, CA - Feb 2018

Dear Valued Customer,

Nearly every consumer is happy with the Loom & Leaf by Saatva buying experience. If for any reason you are unsatisfied, please call me directly and allow me the opportunity to take care of you!

Ed Brians, EVP

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    Star Rating
    4.8 avg. rating of 239 reviews
    We sell exclusively online, and do not have stores or showrooms. Our administrative mailing address is Loom & Leaf by Saatva, 8 Wright Street, Suite 108, Westport, CT 06880

    Thank you for you interest in Loom & Leaf.

    We strive to be a paperless company, however if you need a hard copy please fill in your information below so that we can send you a brochure.
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    "For those who still pledge allegiance to the buoyant inner-spring mattress, two companies posses a variety of lavishly appointed options. Saatva’s three models all have inner-spring bases, memory-foam cushioning, and a plush pillow top. In keeping with its green initiative, it uses fire-safe thistle, organic cotton casings, recycled steel, and eco-friendly foam. A concierge service helps take your online experience off the screen, calling to offer a personal thank you in what cofounder Ricky Joshi refers to as “white glove” service. And because Joshi maintains that “certain technologies you can’t fold into a box,” Saatva mattresses are delivered and set up in your home by a dedicated team. Saatva’s sister company, Loom & Leaf, applies the same philosophy to memory-foam mattresses, which are also delivered unfolded to preserve their high-grade cooling gel layer."

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